Mocketts Wood Surgery

Mocketts Wood House, Hopeville Avenue, St Peter's, Broadstairs, Kent England, CT10 2TR 3,679 reviews

Reviews

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Written by a patient
23rd September 2014


Excellent level of care offered by the Doctors & the nursing team. Reception team are friendly and offer a high level of professional service.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd September 2014


Very impressed with the new services on offer at the practice. The various clinics save attending hospital, the walk-in surgeries are a great help when something unexpected happens. The on-line prescription service and appointments diary on the website save time. The doctors are very friendly and nothing is too much trouble. This was always a practice which put patients first, and I'm pleased to say that this policy has continued. From comparing notes with patients from other practices, I am convinced this is the best in Broadstairs. It is difficult to think of anything that can be done to improve services further, but I am confident that, if the need arises, something will be done.

25th September 2014
Response from Mocketts Wood Surgery

Thank you for your comments it is very encouraging to know that the servies and care provided is appreciated

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd September 2014


Fortunately for myself although I joined the surgery 2 years ago, I rarely have to visit. I did visit in the spring as I had a painful hand. I was sent for an xray and had bloods taken very efficiently, returned to the surgery for treatment and following a cortisone injection, the pain subsided. I was told throughout my options, my choices and the diagnosis. The whole treatment was efficient and honest. I also had a problem registering with the surgery online and the Dr phoned me back and went through it step by step with me - I was well impressed!!

25th September 2014
Response from Mocketts Wood Surgery

thanks for you kind comments especially about the Dr taking time to phone you regarding the online surgey website!!!

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Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd September 2014


My family has been treated by Dr Sree and Dr Reddy for many years. They are both excellent doctors (I'm afraid I don't know Dr Marshall), so much so that we followed them from their previous practice when they moved to Mocketts Wood. They are both extremely caring individuals, managing to be both friendly and professional at the same time. They have helped me, my wife and our two children through a wide range of different health and other related problems over the years. I have always greatly valued the fact they see us as 'real people', and not just as names on a list. The receptionists are also extremely friendly and efficient. As with all doctors' surgeries, it is not always possible to get an appointment whenever you need one. However, the walk-in clinics they operate at the surgery means that you can always just turn up and wait on the days they are held.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd September 2014


I have had excellent care, especially when I changed doctors due to my doctor's retirement. I had a thorough checkover and was referred where it was found necessary. All in all, my experience has been excellent and whenever I have visited the doctor, or nurse, I have come away feeling confident in my care.

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Mocketts Wood Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Mocketts Wood Surgery: http://iwgc.net/eb8us